Privacy Policy

Last updated: July 16, 2025

Introduction

LookOut ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our uptime monitoring service. By using LookOut, you agree to the collection and use of information in accordance with this policy. Please beware that this policy may change over time, and we will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. Additionally, we encourage you to review this Privacy Policy periodically for any changes. If you do not agree with the terms of this Privacy Policy, please do not access the site.


We do not knowingly track or collect any personal information entered on our website. Any information you enter on the website for monitoring purposes is used solely for the functionality of the service and is not stored or processed for any other purpose. It is however advised to avoid entering sensitive personal information on the site, such as passwords, authentication tokens, or any other sensitive data that could compromise your security or privacy. You will be solely responsible for the information you provide, and we will not be liable for any issues arising from the use of such information. If you have any concerns about privacy or data security, please contact us before using the service.

Information We Collect

Personal Information

  • Email address (for account creation and notifications)
  • Password (securely hashed using bcrypt)
  • Account creation and last login timestamps

Service Data

  • Workspace names and descriptions you create
  • Endpoint URLs and monitoring configurations
  • HTTP headers and request bodies for endpoints you configure
  • Monitoring results including response times and status codes
  • Notification preferences (email, webhook URLs)

Technical Information

  • IP addresses for security and authentication purposes
  • Browser type and version (via user agent)
  • Device information for responsive design

How We Use Your Information

  • Provide and maintain our uptime monitoring service
  • Monitor your configured endpoints according to your settings
  • Send notifications about endpoint status changes
  • Generate reports and analytics for your monitored services
  • Authenticate and secure your account
  • Communicate with you about service updates or issues
  • Comply with legal obligations

Data Storage and Security

We implement industry-standard security measures to protect your personal information:

  • All data is encrypted in transit using HTTPS/TLS
  • Passwords are securely hashed using bcrypt
  • Database access is restricted and monitored
  • Regular security audits and updates
  • JWT tokens for secure authentication
  • Rate limiting to prevent abuse

Your data is stored on secure, managed cloud infrastructure with automatic backups and redundancy.

Data Retention

  • Account Data: Retained until you delete your account
  • Monitoring Results: Stored for 90 days by default
  • Logs and Analytics: Retained for 30 days for security and service improvement
  • Email Communications: Retained for 1 year for support purposes

When you delete your account, we will permanently delete your personal data within 30 days, except where we are required to retain it for legal compliance.

Third-Party Services

We use the following third-party services to provide our functionality:

  • Email Service: For sending notifications and account-related emails
  • Cloud Hosting: For reliable service delivery and data storage

These services are carefully selected and comply with privacy standards. We do not share your personal information with third parties except as necessary to provide our service.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to processing of your personal data
  • Restriction: Request limitation of data processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use minimal cookies and local storage to provide our service:

  • Authentication Tokens: To keep you logged in securely
  • Preferences: To remember your settings and preferences

You can disable cookies in your browser settings, but this may limit the functionality of our service.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: ctfu.anand@outlook.com

Response Time: We will respond to privacy inquiries within 48 hours.

Compliance

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations. We are committed to protecting your privacy rights regardless of your location.

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